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Frequently Asked Question

General FAQs

Product FAQs

290C 350C 350CG

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350CG

1.How long is the battery life for the WingHome 350CG trial cameras?

Due to different settings, objects activities within camera detection zone, different brands and quality of batteries, and using environment, etc; we’re not able to list out exact number of photos and videos that camera can achieve. So given table below only shows approximate number of photos or videos camera can take with 12AA alkaline batteries; better performance can be given by 12 AA rechargeable NiMH batteries.



Test Condition: LCD screen off.

Mode: “Power On” _PIR intelligent automatically monitoring; 3G Off

12AA Alkaline Batteries

Photos shot per day

Working time

Video clips shot per day

Working time

IR LEDs On

Max.Range

100 pics

81 days

10secs video clips

10 clips

75 days

Balanced

100 pics

76 days

Min. Blur

100 pics

70 days

IR LEDs Off

Photo

100 pics

113 days

10secs video clips

10 clips

228 days

2.Will the camera transmit photos to more than 1 cell phone number or email?

WingHome 350CG can send photos to 2 phones & 2 emails. It’s set to send photos to phones via MMS, and to emails via SMTP (data). If you prefer more personalized way of sending, please configure in menu accordingly.

3.When will my camera setting change if I change them in the app?

The settings will change on the camera when the camera and the app connect next.